Introduction

The Le Mark Institute website, along with the information, services, content and other materials made available through it, is provided and operated by Le Mark Institute, an education subdivision of Saffron Earth Pvt. Ltd.

These Terms & Conditions govern your access to and use of the Le Mark Institute website, digital platforms, communication channels and services.

By accessing our website, submitting an enquiry, registering for a programme or event, providing your contact information, or interacting with Le Mark Institute through any of our communication channels, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with any of these Terms & Conditions, please discontinue your use of our website and services.

Definitions

For the purpose of these Terms & Conditions, “Le Mark Institute”, “Le Mark”, “we”, “us” or “our” refers to Le Mark Institute, an education subdivision of Saffron Earth Pvt. Ltd.

“You”, “your” or “user” refers to any person who accesses our website, submits an enquiry, communicates with us, registers for a programme or event, or otherwise interacts with our services and communication channels.

Website and Communication Channels

These Terms shall apply to communications and interactions with Le Mark Institute through our website, WhatsApp, SMS, RCS messaging, phone calls, email, mobile applications, social media platforms, messaging groups, digital platforms and other communication channels operated, managed or used by Le Mark Institute, collectively referred to as the “Communication Channels”.

Certain parts of the Communication Channels may be provided, hosted or facilitated by third-party service providers. Your use of such channels may also be subject to the respective terms, conditions and privacy policies of those third parties.

Le Mark Institute shall not be responsible for any interruption, delay, failure or disruption of services caused by third-party service providers, network operators, internet service providers, device limitations or other circumstances beyond our reasonable control.

Use of the Website

You agree to use the Le Mark Institute website and Communication Channels only for lawful purposes.

You must not:

• Use the website or Communication Channels for any unlawful or unauthorised purpose.
• Attempt to gain unauthorised access to our website, systems or data.
• Interfere with or disrupt the operation or security of our website or services.
• Copy, reproduce, distribute or commercially exploit our content without prior written permission.
• Upload or transmit content that is unlawful, defamatory, offensive, misleading or infringes the rights of any third party.

Programme and Course Information

Le Mark Institute provides information about its educational programmes, courses, workshops, events and related offerings through its website and Communication Channels.

While we make reasonable efforts to ensure that the information provided is accurate and current, programme details, eligibility requirements, fees, schedules, curriculum, locations, faculty, facilities, admission procedures and other information may be changed or updated from time to time.

Information displayed on the website or communicated through our Communication Channels should not be considered a guarantee of admission, employment, placement, earnings or any particular career outcome unless expressly stated otherwise in writing.

Admission to any programme is subject to the applicable eligibility requirements, availability of seats and admission procedures.

Enquiries and Admissions

When you submit an enquiry or provide your contact information to Le Mark Institute, you authorise us to use the information provided to respond to your enquiry and provide relevant information about our programmes, admissions and services.

Submitting an enquiry does not constitute an application for admission or guarantee a seat in any programme.

Any admission, registration, fee payment, refund or other programme-specific terms shall be governed by the applicable terms communicated at the time of admission or registration.

Communication and Consent

When you provide your contact details or consent to receive communications from Le Mark Institute, we may contact you through one or more Communication Channels, including:

• WhatsApp
• SMS
• RCS messaging
• Phone calls
• Email
• Social media or messaging platforms
• Other communication channels that may be introduced from time to time

Communications may relate to programme information, admissions, enquiries, counselling, campus visits, events, workshops, webinars, demonstrations, reminders, updates and promotional or marketing communications, where applicable.

The frequency and nature of communications may vary depending on your interaction with Le Mark Institute, your enquiries, programme interests, registrations and other relevant activities.

Promotional Communications and Unsubscribe

You may withdraw your consent or unsubscribe from promotional or marketing communications from Le Mark Institute at any time.

You may do so by using an unsubscribe or opt-out option provided in the communication, replying “STOP” where supported, or by sending an email to study@lemarkinstitute.com to unsubscribe from promotional communications.

You may request to opt out of one or more Communication Channels, including WhatsApp, SMS, RCS, phone calls or email.

Please note that opting out of promotional communications may not prevent Le Mark Institute from sending essential, transactional or service-related communications where such communications are necessary, requested by you or otherwise permitted under applicable law.

Personal Information and Privacy

When you interact with Le Mark Institute, we may collect information such as your name, mobile number, email address, enquiry details, programme preferences and other information voluntarily provided by you.

Your personal information will be collected, used, stored and processed in accordance with our Privacy Policy and applicable laws.

Please refer to our Privacy Policy for information regarding the collection, use, storage, protection and sharing of your personal information.

Third-Party Platforms and Services

Our website and Communication Channels may include links, integrations or services provided by third parties.

These may include social media platforms, messaging services, payment gateways, technology providers, analytics services and other third-party platforms.

Le Mark Institute does not control the policies, availability, security or operation of such third-party services. Your use of third-party platforms may be subject to their respective terms and privacy policies.

Intellectual Property

Unless otherwise stated, all content available on the Le Mark Institute website and through our Communication Channels, including text, photographs, videos, graphics, logos, artwork, designs, layouts, course material and other content, is owned by or licensed to Le Mark Institute.

Student photographs, videos, projects, testimonials and other media published by Le Mark Institute may be protected by applicable intellectual property rights and may not be copied, reproduced, distributed, modified or commercially used without prior written permission, except where permitted by applicable law.

All trademarks, logos and brand names appearing on our website belong to their respective owners.

User-Generated Content

Where our website or social media platforms allow users to submit or share content, you are responsible for ensuring that the content you submit is lawful and does not infringe the rights of any third party.

You must not submit content that is defamatory, abusive, offensive, unlawful, misleading, discriminatory or infringes copyright, trademark, privacy or other rights.

Le Mark Institute reserves the right to remove or restrict access to content that violates these Terms & Conditions or applicable law.

Accuracy of Information

We make reasonable efforts to maintain accurate and updated information on our website and Communication Channels.

However, typographical errors, technical errors, outdated information or inaccuracies may occasionally occur.

Le Mark Institute reserves the right to correct, modify or update information, including programme details, fees, schedules and other content, without prior notice.

Website Availability

We make reasonable efforts to keep our website and digital services available. However, we do not guarantee that the website or any Communication Channel will always be available, uninterrupted, secure or error-free.

Services may occasionally be unavailable due to maintenance, technical issues, network problems, cybersecurity incidents, third-party service interruptions or circumstances beyond our reasonable control.

Links to Third-Party Websites

Our website and communications may contain links to third-party websites or platforms for informational or convenience purposes.

Such links do not necessarily constitute an endorsement, sponsorship or recommendation by Le Mark Institute.

We are not responsible for the content, availability, security or privacy practices of third-party websites.

Disclaimer

The information and services provided through the Le Mark Institute website and Communication Channels are provided on an “as available” basis.

To the maximum extent permitted by applicable law, Le Mark Institute does not warrant that the website, content or services will always be accurate, complete, uninterrupted or free from errors.

Nothing in these Terms & Conditions shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, Le Mark Institute shall not be liable for any direct, indirect, incidental, consequential or other losses arising from:

• Your use or inability to use the website or Communication Channels.
• Delays or failures in message, email or call delivery.
• Network, internet or device-related issues.
• Interruptions caused by third-party service providers.
• Reliance on information that has subsequently been changed or updated.
• Unauthorised access or technical issues beyond our reasonable control.

Indemnification

You agree to use our website, services and Communication Channels in accordance with these Terms & Conditions and applicable law.

To the extent permitted by applicable law, you agree to indemnify and hold Le Mark Institute and Saffron Earth Pvt. Ltd. harmless from claims, losses, liabilities, damages or expenses arising from your unlawful use of our website or services, violation of these Terms & Conditions, or infringement of any third-party rights.

Reservation of Rights

Le Mark Institute reserves the right to modify, suspend or discontinue any part of its website, services or Communication Channels at any time.

We also reserve the right to restrict or terminate access to our website or services where we reasonably believe that a user has violated these Terms & Conditions or applicable law.

Changes to These Terms & Conditions

Le Mark Institute may revise these Terms & Conditions from time to time.

The updated version will be published on this page along with the revised “Last Updated” date.

Your continued use of our website or interaction with our services after changes have been published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, while the remaining provisions shall continue to remain in full force and effect.

Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any programme-specific terms, admission terms or other agreements applicable to particular services, constitute the terms governing your use of our website, services and Communication Channels.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Jurisdiction

Any dispute arising out of or relating to these Terms & Conditions or your use of the Le Mark Institute website or services shall be subject to the jurisdiction of the courts in Mumbai, Maharashtra, India, to the extent permitted by applicable law.